FAQ

  • In General...
    • Do I Need My LMU Email Address - Yes. LMU will send all official communications with the student to the Lion Mail address. You may forward your Lion Mail to another personal email, but you must ensure that you are receiving emails through Lion Mail.
    • Find info about the Schedule of Classes, Final Exam, and other academic information >>
    • Find the Registrar Forms >>
    • How do I find out what this means >>
    • Locked out of PROWL? Tell the Helpdesk >>
    • Make adjustments to My CAPP Report >>
    • Request a Transcript >>
    • Request an Enrollment Verification >> 
    • Not end up on academic probation >>
    • What do I need to know about LMU Policies >>
    • When do I take my finals >>
    • When do the semesters begin and end >>
    • Veteran Benefits and Certifications >>

    Have a Question Not Answered in the FAQs? Contact Us

  • CAPP FAQ

    What is it?

    • CAPP (Curriculum, Advising, and Program Planning) is the online degree audit system for undergraduate and graduate programs at LMU
    • CAPP is the record of progress toward the student's stated degree
    • CAPP evaluates coursework toward the degree; it is not the official record of courses taken at LMU and may not be used to verify enrollment, grades, or GPA

    Where do I find it?

    • It is accessed through PROWL: (Student Services > Student Records > CAPP Report)

    Why are my current classes not on CAPP? Why can't I see the adjustment that was made?

    • You must select Generate New Evaluationin order to view the most current (updated) version of CAPP.

    How can I report an error on CAPP?

    • See your Advisor or Dean's Office.

    Important:

    • Please ensure that you understand your CAPP fully. CAPP must show that all program requirements have been met before you are able to graduate. Address any issues or exceptions with your advisor, Dean's Office, or with your College's Academic Records Coordinator in the Office of the Registrar. You, as the student, have the responsibility to process all necessary documentation, if needed, to have CAPP read your academic program correctly.
    • CAPP audits the student against the degree program as defined by the Department and College. Any exception(s) to this model requires that an exception form(s) be filed by the student in the Office of the Registrar. Do not wait until your graduation term to file the necessary paperwork; this should be done on an on-going basis.

    I need help reading it:

  • Family Education Rights and Privacy Act - FERPA

    Federal Law which protects the students' educational records. More

  • Final Grades

    Final Grades are issued at the end of each semester and summer session. An email with the grades is sent to the Lion email account.

    Faculty submit grades on the third business day after the end of final exams.  

    All grades submitted by that deadline will appear on the grade email; if a grade assignment has been delayed, the student will see an "NR" in the grade field for that particular course.

    When the final grade is submitted by the faculty member, the student will receive an updated grade email to the Lion email account.

  • Good Academic Standing

    What is Academic Good Standing?

    A student must maintain in each semester the stated minimum cumulative grade point average for each of the requirements in the degree program and may not be on academic probation or subject to disqualification. The calculation of standing is based on all courses taken at LMU:

    • Undergraduate students must maintain a C average (2.0) in term, major, program, and cumulative GPA. The calculation is based upon courses taken in Fall and Spring semesters only.
    • Graduates must maintain a B average (3.0) in term, major, program, and cumulative GPA. The calculation is based upon courses taken in Fall, Spring, and Summer semesters.

    What is Academic Probation?

    Undergraduate and graduate students are subject to academic probation if their term, major, program, or cumulative grade point average on all courses taken at LMU is lower than the following:

    • Undergraduates: C average (2.0) in term, major, program, or cumulative GPA
    • Graduates: B average (3.0) in term, major, program, or cumulative GPA

    Academic probation constitutes a serious warning to students that their academic performance is unsatisfactory and continued failure to improve this record may result in being disqualified from the University. Additionally, a student who does not make satisfactory progress in the course of study is subject to probation. Further, the Dean or Director may impose restrictions on students on probation regarding the program of study and their participation in extracurricular activities at LMU.

    What is Academic Disqualification?

    Undergraduate and graduate students are subject to disqualification if, in two consecutive semesters on probation, their term, major or cumulative grade point average on all courses falls below the stated career requirement. The first semester in which an undergraduate or graduate student is placed on probation is the first of the consecutive semesters used to determine the student being subject to disqualification.

    • Undergraduate disqualification is based upon two consecutive semesters (Fall or Spring) in which work of less than a grade of C (2.0) average is earned or in which the student fails to meet conditions imposed by the Dean or other academic entity. Summer sessions are not used in the calculation disqualification.
    • Graduate disqualification is based upon two consecutive semesters (Fall, Spring, or Summer Sessions) in which work of less than grade of B (3.0) average is earned or in which the student fails to meet conditions imposed by the Dean or other academic entity. Summer sessions are used to calculate if a graduate student is subject to disqualification.
    • Executive MBA Program: a student who receives a failing grade in any of the prescribed courses will be subject to disqualification.

    Disqualification terminates a student’s relationship with the University for a minimum of one year. A disqualified student may not register in any division or session (including summer) of the University and is denied all privileges of the University and of all organizations or activities in any way connected with it.

    Consult the University Bulletin.

  • Graduation and Degree Application

    Steps to declare your intent to graduate - Academic and Commencement Awards - Degree Awarding and Cancellation - Apostille here.

  • Leave of Absence or Withdrawal

    Please see:

    Leave of Absence (LOA)

    Withdrawal (WD)

  • Registration

    More information here

  • Transfer Course Approval

    POLICY

    Courses from a government-accredited and LMU-approved institution with a grade of C or higher are acceptable for transfer. LMU credit will be given only after the receipt of an official transcript from the school attended at the request of the student. A combined maximum of 60 semester hours may be transferred from community colleges. Only approved courses on this form are eligible for transfer. By signing the form, the student acknowledges and accepts these policies.

    • Undergraduate
      • Any undergraduate student regularly enrolled as a degree candidate who elects to take courses at a college or university other than Loyola Marymount University must obtain a Transfer Course Approval form and submit it to the Office of the Registrar. After its evaluation, the TCA is scanned to the student who meets with the Associate Dean of the student’s College or School prior to enrollment. Courses taken without this approval may not be counted toward the degree. Entering transfer students generally receive credit after admission to LMU for courses from other colleges and universities.
      • Approved undergraduate courses with a grade of C (2.0) or higher may be counted for LMU credit. Credit will not be accepted for courses which:
        • Are taken at non-accredited colleges, trade schools, extension programs, correspondence programs or have been identified as being remedial or in other ways as being non-transferable.
        • Are taken on a CR/NC or Pass/Fail basis where the CR or Pass grade is not equivalent to a grade of C or higher.
        • Are identified as duplicates to course work already completed (excludes courses that may be taken multiple times for degree credit).
        • Exceed the limitations of resident requirements.
        • Exceed the 60 semester hour maximum allowed for undergraduate course work from community colleges, or exceed the 90 semester hour maximum allowed for undergraduate course work from four-year institutions.
    • Graduate
      • At the time of admission to a program, and if approved by the academic Department, Program Director, and/or Dean of the student’s college or school, a student may transfer a maximum of two applicable courses of approved graduate credit, six (6) semester units total, from an accredited institution for work completed no more than five years ago.
      • A course credit may be transferred when the grade received was at least a “B” (3.0), and if taken on a CR/NC or Pass/Fail basis, where the CR or Pass grade is equivalent to a grade of B (3.0) or higher.
      • If a course was used to satisfy a degree requirement, it usually cannot be used for transfer credit, with the exception of core or prerequisite requirements.

    PROCESS

    • A student must complete and submit a Transfer Course Approval (TCA) form to the Office of the Registrar to begin the process.
      • Processing by the Office of the Registrar (OTR): The institution and courses will be evaluated for accreditation and LMU acceptance; the approval/disapproval to take those courses as transfer credit to LMU will be marked on the TCA and scanned to the student's Lion email.
      • Processing by the Dean's Office: The student should contact the Dean's Office to obtain the Associate Dean's approval for the courses.
        • With both approvals, the student may take the courses and expect to receive the credit on transfer.
        • If the institution or the courses have been disapproved for credit, no further processing is possible. The option is to choose other courses to submit, or, if the institution is non-acceptable, choose another institution.
        • No credit will be given to transfer work without an approved and filed TCA and a final transcript.
        • Only approved courses submitted on the TCA are eligible for transfer.
  • Transfer Course Guidelines

    Undergraduate
    Any undergraduate student regularly enrolled as a degree candidate who elects to take courses at a college or university other than Loyola Marymount University must obtain a Transfer Course Approval form and submit it to the Office of the Registrar. After its evaluation, the TCA is scanned to the student who meets with the Associate Dean of the student’s College or School prior to enrollment. Courses taken without this approval may not be counted toward the degree. Entering transfer students generally receive credit after admission to LMU for courses from other colleges and universities.

    Approved undergraduate courses with a grade of C (2.0) or higher may be counted for LMU credit. Credit will not be accepted for courses which:

    1. Are taken at colleges not accredited, trade schools, extension programs, or correspondence programs or have been identified as being remedial or in other ways as being non-transferable.
    2. Are taken on a CR/NC or Pass/Fail basis where the CR or Pass grade is not equivalent to a grade of C or higher.
    3. Are identified as duplicates to course work already completed (excludes courses that may be taken multiple times for degree credit).
    4. Exceed the limitations of resident requirements.
    5. Exceed the 60 semester hour maximum allowed for undergraduate course work from community colleges, or exceed the 90 semester hour maximum allowed for undergraduate course work from four-year institutions.

    Graduate
    At the time of admission to a program, and if approved by the academic Department, Program Director, and/or Dean of the student’s college or school, a student may transfer a maximum of two applicable courses of approved graduate credit, six (6) semester units total, from an accredited institution for work completed no more than five years ago.

    1. A course credit may be transferred when the grade received was at least a “B” (3.0), and if taken on a CR/NC or Pass/Fail basis, where the CR or Pass grade is equivalent to a grade of B (3.0) or higher.
    2. If a course was used to satisfy a degree requirement, it usually cannot be used for transfer credit, with the exception of core or prerequisite requirements.
  • VA Educational Benefits FAQ

    GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at http://www.benefits.va.gov/gibill.

    See LMU's VA Educational Benefits 

    The LMU School Certifying Officer (SCO) is Mr. William Salvini in the Office of the Registrar and he may be reached via email or at 310.338.5765. If you wish to meet with him, it is recommended that you make an appointment via email.

    Where do I go at LMU for veterans benefits assistance and information?
    See the Registrar's Veterans Affairs Certification Coordinator, von der Ahe Building 150, during regular business hours. Also visit the Department of Veterans Affairs (VA) GI Bill and Today's GI Bill websites for essential information.

    How do I become eligible for veterans benefits?
    Eligibility for education benefits is determined solely by the VA. Visit the GI Bill website for answers to most questions regarding benefits. You can also call the VA Education Hotline/Call Center at 1(888) GI-BILL-1 (1-888-442-4551) to inquire about education benefits.

    How do I initiate veterans benefits?
    Apply for veterans education benefits directly with the VA. The GI Bill is available to eligible veterans and eligible dependents/spouses of veterans. Visit the GI Bill website to apply for these benefits. You can also call the VA Education Hotline/Call Center at 1(888) GI-BILL-1 (1-888-442-4551) to inquire about education benefits. If you are approved for the GI Bill, the VA will send you a Certificate of Eligibility (COE) award letter.

    How do I certify my student enrollment at LMU?
    Student enrollment must be certified by the Registrar's Veterans Affairs Certification Coordinator. Download and submit the VA Educational Semester Benefits Entitlement‌ form and a copy of your Certificate of Eligibility (COE) award letter - if you are a new student or the COE has changed - to the LMU certifying official. You may also fax these documents to (310) 338-4466.

    How do I transfer my benefits to LMU?
    New transfer students who used GI Bill benefits at their previous institution and wish to continue using GI Bill benefits at LMU must submit a VA Form 22-1995 (Request for Change of Program or Place of Training) with the COE.

    What VA benefits are available to dependents of veterans?
    Dependents and spouses of veterans may also be eligible for the GI Bill; see the GI Bill website for eligibility information. You can also call the VA Education Hotline/Call Center at 1(888) GI-BILL-1 (1-888-442-4551) for eligibility information.

    How long does it take to receive VA benefits?
    First-time recipients should receive their benefits in approximately six (6) to eight (8) weeks. Continuing students should receive their benefits in approximately three (3) weeks.

    Are there other Veteran Programs on campus?
    Yes. The campus' Veteran Programs provides resources and services to meet the unique needs of our student veterans. The office is committed to your success and involvement in all aspects of campus life at LMU.

  • What a Student Needs to Know about Policies

    All regulations and rules or procedures contained in the University Bulletin apply to undergraduate and graduate programs. Students are held individually responsible for information contained in the Academic Degree Requirements and Policies section of the Bulletin. Failure to read and understand these regulations will not excuse a student from their observance.

    Students who have a question concerning the actual policies of the University should consult the links below. Under all conditions the policies in the Bulletin are the official statement of the University. Only the Deans' Offices have the authority to make exceptions to these policies; no one else may excuse a student from fully observing these.

  • What can I do in PROWL?

    PROWL: Student Services Tab

    • Registration:
      • add/drop classes
      • buy textbooks online (new or used)
      • change class options
      • check your registration status
      • look-up classes to add
      • registration fee assessment
      • select term
      • student detail schedule
      • student schedule by Day & Time
      • view holds
    • Student Records:
      • academic transcript
      • CAPP report
      • enrollment verification
      • final grades
      • midterm grades
      • request official transcript
      • transfer information (transfer work articulated to LMU)
      • view degree information
    • Student Accounts and Billing Menu:
      • 1098T tax information
      • account summary by term
      • account summary
      • make an international wire payment
      • make Flexi deposit by credit card
      • student account center
        • pay your tuition
        • make a housing deposit
        • purchase Flexi
        • sign up for electronic refund direct deposit
        • view fee assessment

    PROWL: Personal Information Tab

    • change PIN
    • change security question
    • name change information
    • social security number change information
    • update demographic data
    • view University ID number
    • view update emergency contact information
    • view/update address(es) and phone(s)
    • view/update ethnicity and race information
    • view/update LMU alert information

    PROWL: Proxy Menu Tab

    • proxy management
  • What does a semester hour/course credit mean?

    As a working definition at LMU for degree seeking programs:

    • Fall and Spring semesters are defined as: 16 weeks - 15 weeks of instruction and one (1) week of final examination.
    • Summer sessions are defined as: six (6) weeks of instruction inclusive of the final examination. Each six week session is an accelerated study of material normally covered in a 15 week semester. The minimum amount of scheduled instruction is the same in both instances.
    • A credit hour (semester hour or course unit) is equivalent to a minimum of one (1) hour of scheduled instruction per week in the semester (exclusive of student preparation or work assigned outside of the hour). 
    • A single unit of credit is equivalent to 15 hours of instruction; a three-unit (3) course is the equivalent of a minimum of 45 hours of scheduled instruction

    The official definition from the Department of Education website:

    Semester Calendar Credit Hours. Most U.S. higher education institutions operate on an academic year divided into two equal semesters of 15-16 weeks’ duration, with a winter break of 2-3 weeks and a summer session of 10-12 weeks, plus additional shorter breaks. The actual amount of academic work that goes into a single semester credit hour is often calculated as follows:

    One lecture (taught) or seminar (discussion) credit hour represents 1 hour per week of scheduled class/seminar time and 2 hours of student preparation time. Most lecture and seminar courses are awarded 3 credit hours. Over an entire semester, this formula represents at least 45 hours of class time and 90 hours of student preparation.

    One laboratory credit hour represents 1 hour per week of lecture or discussion time plus 1-2 hours per week of scheduled supervised or independent laboratory work, and 2 hours of student preparation time. Most laboratory courses are awarded up to 4 credit hours. This calculation represents at least 45 hours of class time, between 45 and 90 hours of laboratory time, and 90 hours of student preparation per semester.

    One practice credit hour (supervised clinical rounds, visual or performing art studio, supervised student teaching, field work, etc.) represents 3-4 hours per week of supervised and /or independent practice. This in turn represents between 45 and 60 hours of work per semester. Blocks of 3 practice credit hours, which equate to a studio or practice course, represent between 135 and 180 total hours of academic work per semester.

    One independent study (thesis or dissertation research) hour is calculated similarly to practice credit hours.

    Internship or apprenticeship credit hours are determined by negotiation between the supervising faculty and the work supervisor at the cooperating site, both of whom must judge and certify different aspects of the student’s work. The credit formula is similar to that for practice credit.

    A typical bachelor’s degree program of study on a semester calendar requires at least 120 credit hours to be earned by the student. Normal full-time registration is usually 15 credit hours per semester or 30 per academic year (shortfalls can be made up in summer sessions or independent study). This roughly translates into at least 30-40 courses (depending on the major subject and thus the proportion of types of credit hours earned) and represents at least 5,400 – and probably more – actual hours of dedicated academic work for a non-science or non-art concentration, and well over that total for graduates of programs in the sciences, engineering, fine arts, or performing arts.

    A master’s degree program requiring at least 33 credit hours and including a research thesis or project represents over 4,000 actual hours of supervised and unsupervised (independent research) study.

    A doctoral program can represent 8,000 or more actual hours of advanced study and research beyond the master’s degree.