The Personal Records Online Web Link (PROWL) is a secure web-based, self-service student records solution which the LMU Community uses to register for classes, access academic records, registration information, student accounts, and other University services.
PROWL accounts are life-accounts and are never deactivated. Alumni and former students may request transcripts, view records, and maintain correct contact information after leaving LMU.
First Time Use
Steps for the first-time use
Your login is your 9-digit LMU ID number (begins with the number 9)
Your PIN default is your six-digit birth date (MMDDYY).
As a first-time user, you will be prompted to change your PIN and select a pre-defined security question (you may create your own) and answer.
Then, three screens are presented to you, all of which have mandatory responses.
- Emergency Contact Information – you must enter contact information
- LMU Alert – you must enter your alert contact information
- Ethnicity – although you do not have to declare an ethnicity, you are required to scroll through the screen and either select or decline to declare an ethnicity.
After these steps, your account is activated and you may choose from the PROWL offerings or proceed to other University online modules.
Reset your PROWL PIN.
PROWL accounts are protected with a user ID and PIN (Personal Identification Number). A student should never share either of these two numbers with anyone else. These are the keys to protect the student information. When a new student commits to the University, the student receives 9-digit University ID (all of which begin with the number 9) and it is the University ID which a student uses to access PROWL.
Student Use: A student continues to access the system with the University ID and chosen PIN. If a student forgets the PIN, there is a prompt (Forgot PIN?) which will present the security question designated at previous use. The correct answer will allow for the PIN to be reset.
PROWL Security: After a time of inactivity, PROWL will close and require the user to resubmit the user ID and PIN. This is a security feature to protect the confidentiality of student records.
PROWL is disabled after three invalid attempts at login; if this happens, use Reset your PROWL account. PIN information and reset requests MUST take place through PROWL; a telephone call is NOT allowed for PIN information/resets.
Need a refresher? Having troubles? Show me how to use PROWL