compTIA A+ Certification Training

The CompTIA™ A+ Certification is a critical first step in opening the door to your IT career. Throughout this program, you will learn the essential skills needed to start a career working within the industry.

CompTIA™ A+ Certification is vendor neutral and internationally recognized, giving you a competitive advantage no matter what country you're working in and what hardware you're working with.


This program will prepare you for CompTIA A+ certification. You can earn this certification after you pass two exams. The CompTIA A+ Certification Exam 220-901, covers the foundational hardware knowledge a PC support technician should know. The CompTIA A+ Certification Exam 220-902 covers the operating system, virtualization, mobile device management and hardware troubleshooting skills.

CT-012 CompTIA A+ Exam 220-901
This part of the program prepares you for the CompTIA 220-901 certification exam and builds practical job skills for computer hardware, networking and mobile devices. These skills include the installation, maintenance, and troubleshooting of common devices such as desktops, laptops, network and wireless devices, printers, and monitors. You’ll master the installation and troubleshooting of common components such as CPUs, memory, disks, power supplies, and expansion cards, as well as gain valuable practical knowledge of security concepts, customer service, and business processes.

CT-013 CompTIA A+ Exam 220-902
This part of the program will prepare you for the CompTIA 220-902 exam. You will learn to compare and install various operating systems, setup and use client-side virtualization and SOHO networks, and troubleshoot PC and mobile device operating systems. These are the skills expected of an entry-level IT technician who will have a high level of interaction with clients.

This program is entirely online and is completed at your own pace. When you register, you receive six (6) months to complete this program.

  • Registration + Fees

    Begins: Open enrollment | REGISTER

    Course: OCTX800.01

    Tuition: $2,095

  • Outline

    CompTIA A+ (220-901)

    I. Unit 1
    A. BIOS/UEFI Tools
    B. Motherboard Components
    C. CPU Types
    D. RAM Types
    E. PC Expansion Cards
    F. Power Supply

    II. Unit 2
    A. Storage Devices
    B. Compare and Contrast types of display devices
    C. Install and configure peripheral devices
    D. Network architecture devices
    E. Characteristics of TCP/IP

    III. Unit 3
    A. PC connection interfaces
    B. Network cables and connectors
    C. Wi-Fi Networking Standards and Encryption
    D. Internet Connection Types
    E. Networking Tools

    IV. Unit 4
    A. Laptop Components
    B. Laptop Displays
    C. Laptop Features
    D. Mobile Devices

    V. Unit 5
    A. SOHO’s
    B. Printers
    C. Printer Maintenance

    VI. Unit 6
    A. Troubleshooting RAM, CPU
    B. Troubleshooting RAID
    C. Troubleshoot Networks
    D. Troubleshoot Mobile Devices
    E. Troubleshoot Printers

    CompTIA A+ (220-902)

    I. Unit 1

    A. Features and requirements of Microsoft Operating Systems
    B. Windows OS security settings
    C. Install Windows PC operating systems
    D. Microsoft command line tools
    E. Microsoft operating system features and tools
    F. Windows Control Panel utilities

    II. Unit 2
    A. Basic features of mobile operating systems
    B. Securing mobile devices
    C. Configure basic mobile device network connectivity and email

    III. Unit 3
    A. Client-side virtualization
    B. Basic cloud concepts
    C. Windows networking on a client/desktop
    D. SOHO wireless and wired networks

    IV. Unit 4
    A. Common security threats and vulnerabilities
    B. Security best practices to secure a workstation
    C. Data destruction and disposal methods

    V. Unit 5
    A. Safety procedures
    B. Prohibited content/activity, and explain privacy, licensing and policy concepts
    C. Proper communication techniques and professionalism

    VI. Unit 6
    A. Troubleshoot PC operating system problem
    B. Troubleshoot common PC security issues
    C. Troubleshoot common mobile OS and security issues
    D. Explain troubleshooting theory

  • Requirements

    This program is compatible with the Windows 7 and later operating systems and all current internet browsers.

    This program can be taken on either a Mac or a PC. You'll need to have e-mail capabilities.

    Adobe Flash Player and Adobe Acrobat Reader are required for this course.

    Click here to download the Acrobat Reader.
    Click here to download the Flash Player.

    Note: The Online Lab System is compatible with PC and Mac computers. All students are provided detailed instructions for setting-up a home virtual lab system as well.

    You will receive a copy of A+ Guide to IT Technical Support, Ninth Edition, upon registration.


    To enroll in this program, you should have basic knowledge of computer hardware and operating systems—for example, how to power up and log on to a machine, how to use a mouse and keyboard, and basic Microsoft Windows navigation skills. This program is for you if you're interested in pursuing a career in information technology, specifically related to PC technology. This program will prepare

    This program is for you if you're interested in pursuing a career in information technology, specifically related to PC technology. This program will prepare you to obtain a CompTIA A+ Certification designation. After completing the program, you're encouraged to set up your own exam dates and times at a testing center close to you. Test fees and dates are not included as part of this program.

  • Instructors

    This program is supported by a team of highly experienced industry professionals and educators. This team is ready to answer questions, to provide insight and guidance, and to help ensure all students have a successful and engaging learning experience.

    The team includes:

    David Grimes. David brings over 10 years experience in IT, education, instruction, curriculum design, combined with extensive management and leadership experience in the private and non-profit sectors. His passion for technology and education has led David to work as an academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist and blogger. David holds a Master of Education and a Bachelor of Science, both in Technology Education, from Ohio State University in Columbus, Ohio. In addition, he has earned IT industry certifications and has been published in a book on gamification in the classroom.

    Chintan Thakkar. Chintan has 10+ years of teaching and instructional designer experience in Information Technology. His areas of expertise include networking, and server and storage systems management. He has also developed complex software using various programming languages. From an instructional design and teaching perspective, Chintan is focused on (Cisco) CCNA, Networking, Server, and Cloud Computing courses. Chintan holds a Master of Science in Computer Science from Southern Methodist University, in Dallas, Texas, and earned his Bachelor of Engineering Degree in Computer Engineering from South Gujarat University in Surat, India.

    Aaron Appleby. Aaron brings over 10 years experience in technology and technology-related instructional design, teaching and tutoring. His experience includes instructional design and curriculum development for Loyola University Medical Center, DeVry University, as well as corporate training clients. Aaron holds a Master of Science Education in Learning Design and Technology, from Purdue University, in West Lafayette, Indiana; and a Bachelor of Science in Integrative Biology from the University of Illinois/Urbana Champaign, in Champaign, Illinois.

    Laurel Eismann. Laurel has over 20 years experience in Information Technology, curriculum development and teaching. In addition to her extensive teaching background, Laurel's experience includes instructional design, programming, business requirements analysis, and quality assurance. She couples this experience with a strong and diverse technical background. Laurel holds a Bachelor of Business Administration in Computer Information Systems from Fort Hays State University in Hays, Kansas.

  • FAQs

    1. Can I register for programs if I am an international student?

    Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

    2. How long does it take to complete a program?

    All of our programs are self-paced and open enrollment. You can start and finish the program at your own pace. When you register for a program, you are given 6 months to complete the program.

    3. What if I don't have enough time to complete my program within the time frame provided?

    The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.

    4. Do I have to buy additional materials?

    All materials you need for the program are included. The cost of materials is covered by your tuition. ed2go ships all materials via UPS ground service upon registration. However, please note that we do not provide computer hardware as part of your course. We will assist you in seeking out free hardware components and trial editions of software applications to assist you in completing your applied activities.

    5. Can I get financial assistance?

    ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

    6. What happens when I complete the program?

    Upon successful completion of the program, you will be awarded a certificate of completion.

    7. Am I guaranteed a job?

    ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

    8. Who will be my instructor?

    Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

    9. What software or hardware do I need in order to take online programs and what are the system requirements?

    In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

    10. How do I do the applied labs if I don't have equipment?

    The majority of labs can be done using the online lab system. A lab scheduling link is included.

    11. Can I use a Mac?


    12. How can I get more information about the program?

    If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806‪1-855-520-6806 FREE‬ . We will answer your questions promptly.‬‬‬‬‬‬‬‬

    13. When can I start the program?

    Our programs are all open enrollment. You can register and start the program as soon as you are ready.

    Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

    14. Does this program prepare for a certification?

    Yes, this program currently prepares for the 900 series A+ exams, CompTIA™ A+ Exam 220-901 and Exam 220-902.

  • Reviews

    "Anyone I had contact with was very personable and truly offered wonderful assistance and advice.
" - J.W., Stark State College

    "My instructor was perfect on all counts; couldn't have asked for better support." 
- R.O., Excelsior College

    "I learned very good skills from the videos by Dr. Dean McDonald. He spoke quick and fast, but was very knowledgeable. His experience truly communicated well over the lecture videos and helped give me a grasp of the concepts. The handouts were also extremely helpful, as they were used as a study guide for quizzes, tests, and final exam. They can easily be downloaded, quickly be read, and be readily available before the vendor examination. Laurel Eismann was consistent with keeping track of my progress. She maintained communication by sending reminders and encouragements to continue through the course. Her advice has been very helpful to me. She is a good adviser and I would recommend her to others seeking to take this course.
" - B.G., University of South Florida

    "I liked the variety of instruction materials; it wasn't just text or reading. The lectures and worksheets and labs were good reinforcement of the topics. I liked having a course syllabus and daily schedule to follow. It kept me motivated and on task." 
- K.S., Blackhawk Technical College

    "I loved the Flexibility of the course, because as an older person and disable it was manageable." 
- O.N., University of Hawaii-Manoa