Certified Healthcare and Eldercare Mediator
As a Certified Healthcare and Eldercare mediator you will improve your soft skills and conflict resolution abilities for your current position or advancement at work, enhance your resume as you seek new employment or help to open or apply to work within a Mediators Without Borders service location. In this highly comprehensive program, you will learn how to effectively help others negotiate and collaborate through the most difficult disputes.
Details + Objective
You Will Learn
- Articulate the use of the InAccord® Conflict Analysis model for use in healthcare and eldercare mediation
- Examine the Three Phases and Four Stages of the InAccord® model
- Explore the pre-interview and post interview phases of the InAccord® mediation as applied to health and eldercare disputes
- Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation cases
- Apply InAccord® surveys to simulated cases and analyze the results
- Examine ways the healthcare system and eldercare issues generate conflict
- Understand theories related to healthcare and family systems and apply concepts to healthcare/eldercare disputes
- Identify common healthcare and eldercare disputes and the various roles played by involved parties
- Understand the mental and physical effects of aging and apply mediation to specific issues
- Demonstrate an understanding of mediation ethics and bioethical standards as they apply to healthcare and eldercare issues
How the course is taught
- Self-paced, online course
- 6 months to complete
- Open enrollment, begin anytime
- 240 course hours
How you will benefit
- Work toward earning your InAccord Certified Mediator certificate
- Prepare to work as a hospital, nursing home, assisted living facility, research lab, private practice, insurance company, and more
- Better the lives of the aging population by helping clients resolve conflicts
- Embark on a meaningful career that will be fulfilling both professionally and personally
- Registration + Fees
- Study justice and alternative dispute resolution tactics, conflict analysis models, and the various aspects of the touchstone skills.
- Cover the memorandum of agreement, special issues in mediation, and legal processes and ethics.
- Learn how your acquired skills will work when executed including conflict analysis, touchstone skills, and InAccord demo practice.
- Know how to facilitate InAccord in phases. Understand how to stage different levels of interventions, and learn how to evaluate ethical dilemmas and mitigation.
- Study common conflicts in health and eldercare. Learn about the fields of eldercare mediation, the bioethics mediation process, and probate and trust mediation.
- Complete the course by learning about family mediation skills, workplace disputes, systems theories, and conflicts within the health insurance industry.
There are no pre-requisites for this program. Using a computer browser and Microsoft Word are necessary to complete the assignments and navigate the online campus. Students should have basic computer skills and be comfortable navigating the Internet and using e-mail. Students must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation and restorative justice.
This program can be taken on a Mac or a PC. On a PC, it is compatible with Windows Vista and later operating systems and IE 8 and later browsers. With a PC, Microsoft Word 2003 or higher is also required on a PC.
On a Mac, the program is compatible with Mac OS X 10.6 (with Java 6) and later operating systems, Firefox, and Chrome, and Safari 5.1.9 or later browsers. Microsoft Word 2011 or higher is also required on a Mac.
We highly recommend that you use Internet Explorer in place of other web browsers.
Adobe Flash Player and Adobe Acrobat Reader are required for this program.
Windows Media Player and Skype are also required for this program. Free downloads are available online.
You need to have a microphone installed on your computer to participate in the role play practices. If you do not have a microphone installed, you are required to purchase a headset with a built-in microphone prior to enrolling.
Brian Luther, J.D. is a Colorado licensed attorney and certified mediator and arbitrator with over 15 years of mediation and alternative dispute resolution experience in a variety of settings, over 8 years of experience supervising and mentoring attorneys at LexisNexis, a leading legal research corporation, and over 5 years of being the Lead Trainer and Internship Supervisor for Mediators Without Borders. Brian has presided as an impartial Hearing Officer for the City of Longmont, Colorado, and was just appointed as an alternate board member for the City of Longmont Board of Adjustments & Appeals, which is a quasi-judicial city board. As an independent and flexible attorney with an innovative mind-set and impeccable verbal and writing skills, Brian brings enthusiastic dedication to his work and his clients. Brian is a graduate of Rutgers University and has a law degree from the New England School of Law.