Technical Writing

This program is geared towards anyone seeking professional career training in technical writing. Within the program, you will learn research methods, audience considerations, various writing styles, drafting and revision techniques, working in a collaborative environment, and more.

This program will also introduce you to a variety of media and formats. You will learn about the different writing standards for websites, emails, proposals, and technical instructions.

All textbooks and materials are included with the cost of the program, and instruction is entirely online in partnership with major colleges, universities, and other accredited education providers.

Prior to completion of the program, you will also learn job hunting and resume writing skills, to help you find gainful employment, in addition to creating your professional writing portfolio with samples of work we've created throughout the program.


This program will improve your understanding and use of written communications, making you an asset in any administrative, management, or technical writer role. Internal and external communications are highly emphasized in many businesses, and employees in a variety of industries rely heavily on written instructions and procedures. This contributes to a strong demand for technical communicators.

As a technical writer, you might be responsible for any of the following job duties in your day to day operations:

  • Assist scientists, engineers, computer specialists, and software developers in managing the flow of information
  • Conduct studies or surveys that will improve the design of a product
  • Determine how technical information should be delivered in printed and online media
  • Create operating instructions and procedure manuals
  • Know how to establish common ground with any audience
  • Make any document highly useful to any reader
  • Be able to proof-read and edit a variety of texts
  • This course will give you the skills, theories, rules, and concepts you need to advance in a technical writing career.

Upon registering, you will be given six months to complete the program.

  • Registration + Fees

    Begins: Open enrollment | REGISTER

    Course: OTWX800.01 

    Tuition: $2,095 | Prospective students of this program may be eligible for full or partial federal tuition assistance under the Workforce Innovation and Opportunity Act.

  • Outline

    1. Introduction to Technical Writing

    1. Defining Technical Writing
    2. Types of Writing
    3. Taking a Writing Inventory
    4. Engaging in Critical Thinking Situations to Facilitate Writing On-Demand

    2. Understanding Your Role as a Technical Writer 

    1. Establishing Common Ground with an Intended Reader
    2. Knowing Your Ethical Obligations

    3. The Communication Triangle: The Recipe for Establishing Common Ground With the Audience

    1. Choosing a Topic
    2. Determining the Purpose for Writing
    3. Analyzing an Audience
    4. Evaluating Common Ground

    4. Types of Technical Correspondence: Writing for an Intended Audience

    1. Analyses
    2. Memos
    3. Letters
    4. Reports
    5. Manuals
    6. Abstracts
    7. Proposal

    5. Writing a Professional Portfolio

    1. Audience Analysis
    2. Informative Abstract
    3. Business of Letter Transmittal
    4. Extended Proposal

     6. The Seven Principles of Effective Writing 

    1. Appropriating Content to the Audience
    2. Focus & Unity
    3. Organization
    4. Development
    5. Sentence Structure
    6. Diction & Word Usage
    7. Mechanics

     7. Writing as a Process: Learning to Write in Stages

    1. Prewriting
    2. Researching
    3. Organizing
    4. Creating a Rough Draft
    5. Revising
    6. Editing

    8. The Final Word on Technical Writing

  • Requirements

    This program can be taken from either a Mac or a PC. It is compatible with the Windows XP and later operating systems and IE 7 and later browsers. There are no specific computer requirements other than an Internet connection, e-mail account, Microsoft Word (for assignment submissions), and Windows Media Player (which is available as a free download). We recommend that you use the latest version of Internet Explorer in place of other Web browsers.

    Adobe Flash Player and Adobe Acrobat Reader are required for this program.

    Click here to download the Acrobat Reader.
    Click here to download the Flash Player.

    ed2go will provide the required textbooks for this program:

    • Technical Writing for Success
    • Technical Communication


    There are no specific prerequisites for this program, but before enrolling you should have a good grasp of the English language, grammar, and punctuation, and you'll need to be comfortable using e-mail and the Internet.

    This program is for you if you want to develop your technical writing ability to a professional level.

  • Instructor

    Lynn Atkinson's career as a technical writer began in 1977 when she became the assistant editor of a monthly magazine. After the owner sold the magazine, she continued her career by editing other periodicals and publications until she went back to college to earn another degree, this time in English. She graduated summa cum laude from the University of Texas at Arlington (UTA) in 1993 with a B.A. in English and subsequently entered graduate school as a graduate teacher. In 1996 she received her M.A. in English with an emphasis in rhetoric. A published writer, editor, ghost writer, and college textbook writer and editor, including acknowledged contributions to several editions of college textbooks, she considers her greatest accomplishment being an educator of 14 years to thousands of students at UTA, Devry, Tarrant County College, Southeast Career Institute, and Everest College.

    Among her other accomplishments, Lynn has developed or co-developed several writing curriculums, including the ed2go Technical Writing Program; won writing contests; been nominated and awarded outstanding teacher at UTA, Southeast Career Institute, and Everest; been awarded distinguished instructor by department chairs at UTA, Southeast Career Institute, and Everest; and conducted over 10,000 hours of tutoring as a Level III Certified Tutor in the SOAR department at UTA and in private practice.

  • FAQs

    1. Can I register for programs if I am an international student?

    Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

    2. How long does it take to complete a program?

    All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. Upon registering, you're given six months to complete this program.

    3. Do I have to buy additional materials?

    All the materials you'll need are included, and their cost will be covered by your tuition. ed2go will ship all materials ground service upon enrollment.

    4. Can I get financial assistance?

    ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

    5. What happens when I complete the program?

    Upon successful completion of the program, you will be awarded a certificate of completion.

    6. Am I guaranteed a job?

    ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

    7. Who will be my instructor?

    Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

    8. What software or hardware do I need in order to take online programs and what are the system requirements?

    In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

    9. Can I use a Mac?

    Yes, you can use a Mac for this program.

    10. How can I get more information about the program?

    If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806. We will answer your questions promptly.

    11. When can I start the program?

    Our programs are all open enrollment. You can register and start the program as soon as you are ready.

    Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

    12. What if I don't have enough time to complete my program within the time frame provided?

    The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.

  • Reviews

    "I love the flexibility and freedom to go at my own pace. I thought the curricula was informative and the assignments were challenging. The facilitator went above and beyond my expectations to support me, providing encouragement, direction, and instruction. I think my facilitator was the best part of my online experience for this course." 
- L.O., Kennesaw State University

    "There was a nice contrast in approaches represented by the two textbooks. The online presentations were easy to listen to, and the graphics were instructive. Ms. Atkinson conveyed warmth and personality through her correspondence, and offered useful suggestions for improvement." 
- J.J., Harcum College

    "The self-paced program allowed me to move through the modules and reading assignments at the rate that worked for me. The writing exercises and assignments stimulated critical thinking and were well-designed to promote the correct fundamentals of effective communication. The assignments were challenging and were rooted in real world tasks. They were useful and relevant. My instructor provided constructive and invaluable feedback and suggestions that helped me progress rapidly so that I gained confidence and competence with each successive assignment." 
- W.C., California State University, East Bay

    "The course required a great deal of discipline and my first on-line experience was easier than anticipated. I really enjoyed working with my instructor Lynn Atkinson. She was very thoughtful, fair and insightful in her feedback, and has the patience of a saint. She knows how to read a situation, and could tell that at some points on my journey through the course I was experiencing turbulence. She took time to answer all of my questions, and I could tell that she was interested in my well-being. This is an excellent program. I am now taking another online course toward an advanced degree, and this course made the experience very easy. The support system you have in place is impeccable." 
- M.P., George Mason University

    "I felt Lynn Atkinson was very knowledgeable and provided very constructive and thorough feedback. The course was well structured for a busy professional, and had accommodating deadlines for my situation." 
- S.G., Georgia Perimeter College

    "The facilitator was very astute and complete in her feedback and was very encouraging. I found her very helpful - she missed nothing!" 
- A.B., University of North Florida

    "I enjoyed the subject matter and the learning process. I am not a technical writer so I learned A LOT during this process.
" - B.S., York Technical College - Computers