International Assistance (iSOS)

iSOS: Emergency & Travel Assistance Services

Our students' health and safety are our number one priority. Loyola Marymount University has partnered with International SOS (iSOS) to offer our students medical, safety, and security advice, referrals, and emotional support when studying abroad.

What This Means For You 

iSOS offers medical and security advice, emotional support, and referral services 24/7, no matter where you are in the world. It is designed to help keep you healthy, safe, and secure in any situation. You will have access to: 

  • A worldwide network of 27 Assistance Centers staffed by doctors, nurses, coordinators, and security professionals for immediate advice and referral to a doctor or hospital.
  • Real-time health and logistics professionals, including 1,200 full-time physicians and 200 security professionals.
    • The iSOS team offers local expertise, preventative advice, and assistance. 
    • They have access to a network of over 79,000 approved and vetted providers.

How to Access iSOS

Use the LMU membership number to log in to the iSOS member portal: All study abroad participants will also receive an iSOS wallet card that lists our membership number, important phone numbers, and iSOS online information. Your family may also call iSOS in case of emergency while you are abroad for updates.

LMU's iSOS member number: 11BCAS392729

If calling from the United States: 1-215-942-8226

We strongly recommend that you download the International SOS App that offers timely medical and security updates on your location. Log in using your university email address. Download the app, "International SOS Assistance" in the following app stores: 

Emotional Support While Abroad

At home and abroad, college students are at risk for mental health issues, but sometimes the added stressors of studying abroad can exacerbate any pre-existing or unknown mental health concerns. iSOS offers timely and easy access to emotional support while abroad. We recommend reviewing their one-page document (‌iSOS Emotional Support) to learn more about their emotional support components for students, faculty, and staff studying and working abroad.  

Frequently Asked Questions

To learn more about how to best utilize iSOS services, please read the iSOS FAQ Sheet