Social Service Assistant for Community Settings

Build a Career Making a Difference in People's Lives

Step into a meaningful entry-level role in human and social services This online Social Service Assistant program prepares you to work as a social services technician and case aide under the supervision of social workers and case managers, helping individuals and families connect with vital community resources and support programs. Whether you're assisting with interviews, crisis intervention, or navigating public services, you'll play an important part in supporting vulnerable populations—children, older adults, individuals with disabilities, and more.

Designed for those entering the social and human services field, this program focuses on practical skills, real-world applications, and foundational knowledge in case management, client communication, and resource coordination.

What You'll Learn

  • Professionalism, communication, and critical thinking in the workplace
  • Overview of the U.S. legal system and laws relevant to social services
  • Common needs of diverse populations, including mental health, aging, poverty, and trauma
  • Stages of case management and client support strategies
  • Social welfare systems and interagency collaboration
  • Documentation, confidentiality, and ethical practices
  • Accessing and researching local and national community resources
  • Conducting respectful, empathetic client interviews and maintaining accurate records

Certification Opportunity

Graduates are eligible to sit for the National Workforce Career Association (NWCA) Social Services Technician/Case Aide (SSTCA) Certification — a key credential for employment in this field.

Optional Volunteer Externship

Boost your resume with hands-on experience. Learners who complete the program can apply for an optional volunteer externship with a local organization. Additional requirements may apply, such as background checks or immunizations

Start Your Journey Today

Take the first step toward a rewarding career in social services. Enroll in the Social Service Assistant* online certificate program and make a meaningful difference in the lives of others.

For More Information, please contact us at extension@lmu.edu or call us at 310.338.1971

* This is a WIOA-Approved Training Program