24/7 Assistance Intl.SOS
Our students' health and safety are our number one priority. Loyola Marymount University has partnered with International SOS (Intl. SOS) to offer our students medical, safety, and security advice, referrals, and emotional support when studying abroad.
What This Means For You
International SOS offers medical and security advice, emotional support, and referral services 24/7, no matter where you are in the world. It is designed to help keep you healthy, safe, and secure in any situation. You will have access to:
- A worldwide network of 27 Assistance Centers staffed by doctors, nurses, coordinators, and security professionals for immediate advice and referral to a doctor or hospital.
- Real-time health and logistics professionals, including 1,200 full-time physicians and 200 security professionals.
- The Intl. SOS team offers local expertise, preventative advice, and assistance.
- They have access to a network of over 79,000 approved and vetted providers.
How to Access iSOS
Visit LMU's International SOS site and/or download and us the Assistance App for latest travel advisories and pre-trip information. Your family may also call iSOS in case of emergency while you are abroad for updates.
LMU's Intl. SOS member number: 11BCAS392729
If calling from the United States: 1-215-942-8226
We strongly recommend that you download the International SOS App that offers timely medical and security updates on your location. Log in using your university email address. Download the app, "International SOS Assistance" in the following app stores:
Emotional Support While Abroad
At home and abroad, college students are at risk for mental health issues, but sometimes the added stressors of studying abroad can exacerbate any pre-existing or unknown mental health concerns. iSOS offers timely and easy access to emotional support while abroad. We recommend reviewing their one-page document (Intl. SOS Emotional Support) to learn more about their emotional support components for students, faculty, and staff studying and working abroad.
Additional Coverage Considerations
In addition to the mandatory LMU provided iSOS coverage, LMU students participating in LMU-approved study abroad programs that are offered by other institutions or overseas providers may be required to purchase the mandatory insurance from that institution or provider as well. As a result, students may have coverage simultaneously from both LMU and the program provider. LMU is not in a position to vet insurance plans offered by different institutions and providers.
LMU strongly recommends that LMU students retain their domestic health insurance during their time abroad to ensure health insurance coverage prior to the program start date, after the program is completed, and for possible reimbursement coverage for routine health care and prescription medication while abroad. These services are not covered by iSOS.
Frequently Asked Questions
To learn more about how to best utilize iSOS services, please read the Intl. SOS FAQ Sheet.
